Sarah worked in a care home near Newquay, helping to prepare meals. She often had to bring down items from a high shelf. She did this by standing tiptoe on a stool and leaning over to her side. On the day, while reaching down a box, her foot slipped and in trying to prevent a fall she wrenched her arm.
The insurers of the home accepted liability for the accident. We instructed a specialist hand surgeon who diagnosed a ligament injury to Sarah’s wrist, for which she claimed. She also had a substantial claim for loss of earnings and other losses. The insurers’ settlement offer was unrealistic, so we started court proceedings for Sarah and obtained a sum well over the offer figure.
(Based on a real case but with name, location and other details changed, to ensure client confidentiality.)